Privacy error chrome may appear anytime saying that your connection is not private. This happens when the user tries to visit a site with an outdated SSL certificate or the computer’s clock is off. Many times, antivirus blocks the connection.
How to fix privacy error Chrome?
Let us discuss some of the common reasons behind the problem and their remedies.
Check site’s SSL certificate for validity
One of the most common reasons behind this error is an outdated SSL security certificate. SSL certificate is used by websites to encrypt communication between the computer and the site. Look HTTPS in the address bar next to the URL of site, if it is present there, it means the connection is encrypted with SSL. SSL certificates have a validity and they expire over time for security purposes. When the admin of the website lets the certificate expire before setting up a new one, you get the privacy error Chrome message.
To look the site certification, see the steps below:
- Go to the site on which you are getting the error message. Select “not secure” at the top of the windows next to the URL.
- A box will open now with three options. Choose “certificate” from the three options available to get the information about the SSL certificate.
- A new box will appear now containing important information about the SSL certificate attached to the site. Locate “Validity period” towards the bottom.
- Find the “Expires on” date. In case the date is earlier than the date when you have started getting the problem, it is confirmed that the SSL certificate of the site is expired.
- If is expired, then it is up to the owner of the site. Contact them and tell them about the issue.
Check the computer’s clock
Chrome checks the expiration date of an SSL certificate to the time on your computer’s clock. Check your computer’s time using these steps:
- From the bottom right corner of your computer’s screen (for Windows 10), look at your clock. Click on date and timing for more details.
- If the date and time of your system does not match with the actual date and time, then go to settings through the start menu.
- From the bottom of the “settings” window, select “time & language”.
- Windows 10 automatically sets the clock over the internet. Also, make sure that your time zone is correct.
- If you are offline, then go to “set time automatically”. Click on “Change” to set the time manually.
- Now return to the site and see if the problem is solved.
Check the Firewall
Many times, the advanced antivirus, adds the latest features to protect the system. A firewall is a type of such feature. It blocks the sites that are not secured with SSL. It causes the sites to block and you get privacy error Chrome message. See the steps to view and disable them:
- Open your antivirus program.
- Open the antivirus settings.
- Go to “Protection” section. Select it.
- Search for the setting pertaining to the “Web” or “SSL”. Disable that setting.
- Go to the site and try to open that site again.
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